Monday, December 16, 2013

Beall's Rant

Jeffrey Beall of Beall's list of predatory scholarly publishers recently made some strident arguments against Open Access (OA) in the journal tripleC (ironically, an OA journal). Beall's comments are part of a non-refereed section dedicated to a discussion on OA.

Michael Eisen takes down Beall's opinion piece paragraph by paragraph. Stevan Harnad responds to the highlights/lowlights. Roy Tennant has a short piece on Beall in The Digital Shift.

Beall's takes a distinctly political approach in his attack on OA:
“The OA movement is an anti-corporatist movement that wants to deny the freedom of the press to companies it disagrees with.”
“It is an anti-corporatist, oppressive and negative movement, [...]”
“[...] a neo-colonial attempt to cast scholarly communication policy according to the aspirations of a cliquish minority of European collectivists.”
“[...] mandates set and enforced by an onerous cadre of Soros-funded European autocrats.”
This is the rhetorical style of American extremist right-wing politics that casts every problem as a false choice between freedom and – take your pick – communism or totalitarianism or colonialism or slavery or... European collectivists like George Soros (who became a billionaire by being a free-market capitalist).

For those of us more comfortable with technocratic arguments, politics is not particularly welcome. Yet, we cannot avoid the fact that the OA movement is trying to reform a large socio-economic system. It would be naïve to think that that can be done without political ideology playing a role. But is it really too much to ask to avoid the lowest level of political debate, politics by name-calling?

The system of subscription journals has an internal free-market logic to it that no proposed or existing OA system has been able to replace. In a perfect world, the subscription system uses an economic market to assess the quality of editorial boards and the level of interest in a particular field. Economic viability acts as a referee of sorts, a market-based minimum standard. Some editorial boards deserve the axe for doing poor work. Some fields of study deserve to go out of business for lack of interest. New editorial boards and new fields of study deserve an opportunity to compete. Most of us prefer that these decisions are made by the collective and distributed wisdom of free-market mechanisms.

Unfortunately, the current scholarly-communication marketplace is far from a free market. Journals hardly compete directly with one another. Site licenses perpetuate a paper-era business model that forces universities to buy all content for 100% of the campus community, even those journals that are relevant only to a sliver of the community. Site licenses limit competition between journals, because end users never get to make the price/value trade-offs critical to a functional free market. The Big Deal exacerbates the problem. Far from providing a service, as Beall contends, the Big Deal gives big publishers a platform to launch new journals without competition. Consortial deals are not discounts; they introduce peer networks to make it more difficult to cancel existing subscriptions. [What if Libraries were the Problem?] [Libraries: Paper Tigers in a Digital World]

If Beall believes in the free market, he should support competition from new methods of dissemination, alternative assessment techniques, and new journal business models. Instead, he seems to be motivated more by a desire to hold onto his disrupted job description:
“Now the realm of scholarly communication is being removed from libraries, and a crisis has settled in. Money flows from authors to publishers rather than from libraries to publishers. We've disintermediated libraries and now find that scholarly system isn't working very well.”
In fact, it is the site-license model that reduced the academic library to the easy-to-disintermediate dead-end role of subscription manager. [Where the Puck won't Be] Most librarians are apprehensive about the changes taking place, but they also realize that they must re-interpret traditional library values in light of new technology to ensure long-term survival of their institution.

Thus far, scholarly publishing has been the only type of publishing not disrupted by the Internet. In his seminal work on disruption [The Innovator's Dilemma], Clayton Christensen characterizes the defenders of the status quo in disrupted industries. Like Beall, they are blinded by traditional quality measures, dismiss and/or denigrate innovations, and retreat into a defense of the status quo.

Students, researchers, and the general public deserve a high-quality scholarly-communication system that satisfies basic minimum technological requirements of the 21st century. [Peter Murray-Rust, Why does scholarly publishing give me so much technical grief?] In the last 20 years of the modern Internet, we have witnessed innovation after innovation. Yet, scholarly publishing is still tied to the paper-imitating PDF format and to paper-era business models.

Open Access may not be the only answer [Open Access Doubts], but it may very well be the opportunity that this crisis has to offer. [Annealing the Library] In American political terms, Green Open Access is a public option. It provides free access to author-formatted versions of papers. Thereby, it serves the general public and the scholarly poor. It also serves researchers by providing a platform for experimentation without having to go through onerous access negotiations (for text mining, for example). It also serves as an additional disruptive trigger for free-market reform of the scholarly market. Gold Open Access in all its forms (from PLOS to PEERJ) is a set of business models that deserve a chance to compete on price and quality.

The choice is not between one free-market option and a plot of European collectivists. The real choice is whether to protect a functionally inadequate system or whether to foster an environment of innovation.

Monday, December 2, 2013

Amazon Floods the Information Commons

Amazon is bringing cloud computing to the masses. Any individual with access to a browser now has access to almost unlimited computing power and storage. This may be the moment that marks the official beginning of the end of the desktop computer, which was already on a downward slide because of the rise of notebooks, netbooks, tablets, and smartphones.

For managers of computer labs, this technology eliminates a slew of nitty gritty management problems without good solutions. When a shared computer is idle, do you take action after 5, 10, or 15 minutes? If you wait too long, you annoy users who are waiting for their turn, and you invite unauthorized users to sneak into someone else's session. If you act too soon, you ruin the experience for the current user. Should you immediately log off an idle user or do you lock the screen for a while before logging off? Again, you balance the interests of the current user against those of the next user. Which software do you install where? Installing all software on every computer is usually too expensive. But if each computer in the lab has its own configuration, how do you communicate those differences to the users? The ultimate challenge of the shared computer is how to let students install software that they themselves are developing while keeping the computer relatively secure, usable to others, and free from pirated software.

Amazon has solved all of this and more. With cloud-based computers, there is no such thing as an idle computer, only idle screens. Shutting down a screen and turning it over to another user does not ruin a session in progress. It is more like turning over a printer. The cloud-based personal computer is configured for one user according to his or her requirements. Students and faculty can install whatever software they need, including their own research software. As to the usual suite of standard applications, cloud services like Adobe Creative Cloud, Google Apps, and Windows Azure have eliminated software installation and maintenance entirely.

The potential of cloud computing in the Information Commons is more than substituting one technology with another. Students and faculty suddenly have their own custom computing laboratory with an unlimited number of computers over which they have complete control. One can imagine projects in which cloud-based computers harvest measurements from sensors across the globe (weather-related, for example), read and analyze the news, and data mine social networks. All of this data can then be fed to high-performance servers running research software for analysis and visualization.

Currently, retail pricing for a cloud-based personal computer starts at $35 per month. This is already a very good price point, considering that it eliminates the hardware replacement cycle, software maintenance, security issues, etc. One can also add and drop computers as needed. Moreover, this is a price point established before competitors have even entered the market. 

When computing and storage become relatively inexpensive on-demand commodity services, computing labs are no longer in the business of sharing computing devices, storage, and software; they are in the business of sharing visualization devices. Currently, Information Commons provide large-screen high-resolution monitors attached to a computer. As large-scale, high-performance, big-data projects grow in popularity across many disciplines, there will be increasing demand for more advanced equipment to visualize and render the results. Today's computing labs will morph into advanced visualization labs. They will provide the capacity to use multiple large high-resolution screens. They may provide access to CAVEs (CAVE Automatic Virtual Environment) and/or additive-manufacturing equipment (which includes 3-D printing). The support requirements for such equipment are radically different from those for current computer labs. CAVEs need large rooms with no windows, multiple projectors, and a sound system. Additive manufacturing may be loud and may require specialized venting systems.

For managers of Information Commons, it is not too early to start planning for this transition. They may look forward to getting rid of the nitty-gritty unsolvable problems mentioned above, but integrating these technologies into the real estate currently used for computing labs and libraries will require all of the organizational and management skills they can muster.

Tuesday, November 5, 2013

Cartoon Physics

When Wile E. Coyote runs off a cliff, he starts falling only after he realizes the precariousness of his situation.

In real life, cartoon physics is decidedly less funny. Market bubbles arise when a trend continues far past the point where the fundamentals make sense. The bubble bursts when the collective wisdom of the market acts on a reality that should have been obvious much earlier. Because of this unnecessary delay, bubbles inflict much unnecessary damage. We saw it recently with the Internet and mortgage bubbles, but the phenomenon is as old as the tulip bubble of 1637.

We also see cartoon physics in action at less epic scales. Cartoon physics applies to almost any disruptive technology. The established players almost never adapt to the new reality when fundamentals require it or when it is logical to do so. Instead of preparing for a viable future, they fight a losing battle hanging onto the past. Most recently, Blackberry ignored the iPhone thinking its serious corporate clients would not be lured by its gadgetry. There is a long line of disrupted industries whose leadership ignored upstart competitors and new realities. This has been the topic of acclaimed academic studies and popularized in every possible venue.

The blame game is a significant part of the process. The recording industry blamed pirates for destroying the music business. In fact, their own neglect to adapt to a digital age contributed at least as much to the disruption.

The scenario is well known, by now too cliché to be a good movie. Leaders of industries in upheaval should know the playbook. Yet, they keep repeating the mistakes of their disrupted predecessors.

Wile E. Coyote finally learned his lesson and decided to stop looking down.

PS: Cartoon physics does not apply to academic institutions, which are protected by their importance and seriousness.

Wednesday, October 9, 2013

Where the Puck won't be

“I skate to where the puck is going to be, not where it has been.”

The academic library has, by default, tied its destiny to a service with no realistic prospects of long-term survival. It has become a systems integrator that stitches together outsourced components into a digital recreation of a paper-based library. This horseless carriage provides the same commodity service to an undergraduate student majoring in chemistry, a graduate student in economics, and a professor of literature. Because it overwhelms the library's budget, organizational structure, and decision-making processes, this expensive and inefficient service hampers innovation in areas that are the library's best hope for survival.

A paper-based library gradually builds a collection of ever-increasing value, and its overhead builds permanent infrastructure. Its digital recreation never builds lasting value. It is a maintenance service, and its overhead is pure inefficiency. This overhead, duplicated at thousands of universities, starts with the costs of preparing for and conducting near-futile site-license negotiations. To shave off a point here and there, the library spends countless staff hours on usage surveys, faculty discussions, consortium meetings, and negotiations with publishers and their middlemen. But the game is rigged. If 15% of a campus wants Journal A, 15% competing Journal B, 10% wants both A and B, and the rest wants neither, the library is effectively forced to rent both A and B for 100% of the campus. This is why scholarly publishers were able to raise prices at super-inflationary rates during a time when all other publishers faced catastrophic disruption. After conducting expensive negotiations, after paying inflated prices, the library must still pay for, build, and maintain the platform that protects publishers' interests by keeping unwanted users out.

Many academics and librarians hope that Open Access efforts will provide an exit from this unsustainable path. If successful, Green Open Access will lead to price reductions and journal cancellations. Gold Open Access seeks to replace site licenses with author page charges. Either strategy reduces the efficiency of library-mediated digital lending by spreading its fixed overhead costs over fewer and/or less expensive journals. New business models for journals, alternative metrics that give scholarly credibility to unbundled works, and any other innovation that competes with site licenses will reduce efficiency even further. All of these factors hasten the demise of an unsustainable service that is already collapsing under its own weight.

Traditionally, a library adapts in response to changing user behavior, attitude, and opinion. However, the Wayne Gretzky quote became a cliché for a reason. When trends have become obvious and users have moved on, it is too late for strategic restructuring.

At the other extreme, an angel investor bets on someone with a compelling idea, accepts the risk of failure, and is prepared to move on to the next player who knows where the puck will be. The library does not have that luxury. It is an institution, not a venture.

The library must maintain sufficient institutional stability to ensure its archival mission. While Open Access is a given, the service portfolio of the future library is far from settled. We must create budgetary and organizational space for new services. We may not know where precisely the puck will be, but we can still move the team out of a field where there is no game to be played.

When canceling site-licensed journals today, the only legally available alternatives are individual subscriptions, pay per view, and self-archived versions of individual papers. This stands in stark contrast with the digital-entertainment universe, where there is a competitive market for providers of personal digital libraries. Services like Apple ITunes, Google Play, Amazon Kindle and Prime, Netflix, Pandora, Spotify, etc. compete on the basis of price, content, usability, convenience, and features. There are many scholarly-communication organizations that could launch analogous services. Within months, Thomson Reuters, EBSCO, publisher alliances, scholarly societies, and even some research libraries could provide a wide selection of options. This will never happen without starving publishers of site-license revenue. Instead of subsidizing publishers, subsidize students and faculty. They are quite capable to choose for themselves what information services they need. After a messy, but short, transition, a competitive market will blossom.

The only thing more terrifying than phasing out a core service is the prospect of outside forces triggering a sudden disruption. Libraries have the choice to disrupt or to be disrupted, to organize their own restructuring or to be restructured by a crisis manager. This is the perfect time to redirect resources away from digital-lending overhead and towards building a scalable, robust, and permanent infrastructure of open scholarly information (refereed papers, technical reports, lab reports, and supporting data). Björn Brembs wants to go even further; he wants libraries to take over all of scholarly communication.

We do not have to wait for Open Access to work its disruptive magic, which may or may not happen at some undetermined time. By forcing the disruption, the rationale for Green Open Access becomes much more straightforward: It creates a permanent public archive of culturally important content that is now controlled by private companies. As a public option to the publishers' walled garden, it may help keep prices in check. That role is much less important, however, when prices are set in a truly competitive market.

Publishers do not think Green Open Access has the power disrupt. They believe they can compensate lower revenue from Gold Open Access by increasing the number of papers they publish. Should site licenses be disrupted anyway, publishers stand ready to compete with libraries.

Publishers are well prepared for any scenario.

Is your library?

Tuesday, August 6, 2013

The Empire Strikes Back

Publishers may soon compete with libraries. The business case for enticing users away from library-managed portals is simple, compelling, and growing. As funding agencies and universities enact Open Access (OA) mandates and publishers transition their journals from the site-license model to the Gold OA model, libraries will cease to be the spigots through which money streams from universities to publishers. In the Gold-OA world, the publishers' core business is developing relationships with scholars, not librarians. For publishers, it makes perfect sense to cater to scholars both as authors and readers.


Current direct-to-scholar portals provided by publishers do not live up to their potential. Each portal is limited to content from just one publisher. Without interoperability, each publisher portal is an island. Only scholars covered by a site license can afford to use them, and those scholars have access to a gateway for all site-licensed content irrespective of publisher: their library web site. In spite of these near-fatal flaws, publishers invest heavily in their direct-to-scholar portals.


These portals are opportunities for future growth. The model is well established: Thomson Reuters' Westlaw is the de-facto standard for legal research in the US, and it is able to command premium pricing for structured public-domain information. It may take a long time for scholarly publishers to duplicate Westlaw's success. Yet, even without access fees, publishers might be able to unlock significant marketing and business-intelligence value from their systems. Knowledge from managing the publishing process combined with usage data from their portals will give publishers unprecedented insight into every aspect of scholars' professional lives in education, research, and development.


For publishers, the transition to Gold OA is rather tricky. They hope to maintain their current level of revenue while replacing the income stream from site licenses with an equivalent income stream from author page charges. This goal, implausible just a few years ago, now seems realistically within their grasp. The outcome remains far from certain, and publishers are hedging their bets by fighting Green OA and lobbying hard for embargo periods. As long as site-license revenue is their main source of revenue, publishers cannot afford to compete with libraries and journal aggregators, their current customers and partners. This calculation will change when Gold OA reaches a certain critical point. This is the context of proposals like CHORUS, an attempt to take over Green OA, and Elsevier's acquisition of Mendeley, a brilliant social-network interface for scholarly content.


Publishers, indexing services, journal aggregators, startups, some nonprofit organizations, and library-system vendors all have expertise to produce compelling post-OA services. However, publishers only need to protect their Gold OA income, and any new revenue streams are just icing on the cake. All others need a reasonable expectation of new revenue to develop new services. This sets the stage for a significant consolidation of the scholarly-communication industry into the hands of publishers.


As soon as the Gold OA shock hits, academic libraries must be ready to engage publishers as competitors. When site licenses disappear, there is no more journal-collection development, and digital lending of journals disappears as a core service. This is a time that requires major strategic decisions from leaders in academia. With its recently released new mission statement, the Harvard Library seems to pave the way: “The Harvard Library advances scholarship and teaching by committing itself to the creation, application, preservation and dissemination of knowledge.” The future of the academic library will be implemented on these pillars. While the revised mission statement necessarily lacks specifics, it is crystal-clear in what it omits: collection development.

Wednesday, June 19, 2013

Chudnov's Mission

Library mission statements are pablum intended to placate everyone and offend no one. It could be different, as I recently found out because of a tweet and a blog from Lorcan Dempsey, which led me to the personal mission statement of Dan Chudnov:


How refreshing!

Chudnov blogged this in 2006, the year in which Time Magazine's person of the year was “You.” Youtube had just exploded into our consciousness. Social networking was hot. This was the end of broadcasting and the beginning of narrowcasting. Time Magazine realized then that new web technologies would center around the individual and his or her personal needs and wants. The world embraced this idea.

Libraries could have aligned with this fundamental shift. But seven years later, libraries remain rooted in the concept of providing services for the average user of a particular community. Chudnov's mission is a radical departure from this model and an ambitious goal. Give to the masses what not so long ago was a rare commodity of only the most privileged: a personal library that archives all the information one has created, has consumed, is consuming, and intends to consume.

In 2013, parts of this vision have been realized. Unfortunately, libraries were largely on the sidelines. A slew of commercial enterprises provide aspects of personal digital libraries, either free of charge or at relatively low cost. Google is organizing the world's information, but its personalized services put the individual front and center. Browsers keep track of the information we have consumed, and they let us bookmark the information we intend to consume. Netflix keeps track of our movies, the Kindle store of our books, iTunes of our music, and Gamefly of our games. We archive our writings, our observations, our pictures, our videos in social networks, cloud-based storage, and blogs. Amazon, Facebook, Flickr, Google, Microsoft, Tumblr, Twitter, Yahoo, and many others would love to provide as many services as possible to each of us as part of their corporate strategy. The current situation is chaotic and messy. Yet, the last thing we should strive for is an orderly, easy, convenient information landscape dominated by a few commercial entities and governments. We should wish for more chaos and more providers competing with one another.

We take it increasingly for granted that we can experience our entertainment on our terms. We want to watch our movies and TV shows when the time is right for us, not when a network decides we should watch it. Unlike DVD rentals, streaming services never sell out no matter how many of our neighbors rent the same video. Yet, when it comes to academic libraries and professional information needs, researchers still accept that their individual requirements are subject to community compromises. Researchers whose information needs are much different from those of average library users are effectively relegated to second-class status.

How can a community-based library adapt? What is its role in an environment increasingly dominated by commercial enterprises? What are the specific steps it can take to help its users develop a personal library? What kind of help do its users need? Should the community library provide alternatives for commercial services? Or, should it merely supplement them? How do these new services fit with institutional traditions and commitments? Should the library help its users regain control of the information they ceded to for-profit companies in a Faustian bargain? If yes, what are the concrete steps that can accomplish this? Should the library help its users regain control of search engines dominated by commercial priorities? If yes, how?

Chudnov's mission statement leaves considerable freedom for interpretation. Like all good mission statements, it sets a direction. It provides a long-distance view. It crystallizes what is important in a time of information overload: focus on the real information needs of individuals. Libraries ignore this at their peril.

Tuesday, May 21, 2013

Turow vs Everyone

According to celebrated author, lawyer, and president of the Author's Guild Scott Turow, the legal and technological erosion of copyright endangers writers. (New York Times, April 7th, 2013) His enemy list is conspiratorial in length and breadth. It includes the Supreme Court, publishers, search engines, the Hathi trust, Google, academics, libraries, and Amazon. Nevertheless, Turow makes compelling arguments that deserve scrutiny.

The Supreme Court decision on re-importation. (Kirtsaeng v. John Wiley & Sons, Inc.)
This 6-3 decision merely reaffirmed the first sale doctrine. It is highly unlikely that this will significantly affect book prices in the US. If it does, any US losses will be offset by price increases in foreign markets. More importantly, the impact will be negligible because paper books will soon be a niche market in the US.

Publishers restrict royalties on e-books.
Publishers who manage the technology shift by making minor business adjustments, such as transferring costs to authors, libraries, and consumers, underestimate the nature of current changes. Traditional publishers built their business when disseminating information was difficult. Once they built their dissemination channels, making money was relatively easy. In our current world, building dissemination channels is easy and cheap. Making money is difficult. Authors may need new partners who built their business in the current environment; there are some in his list of enemies.

Search engines make money of referring users to pirate sites.
Turow has a legitimate moral argument. However, politicizing search engines by censoring search results is as wrong as it is ineffective. Pirate sites also spread through social networks. Cutting off pirate sites from advertizing networks, while effective, is difficult to achieve across international borders and requires unacceptable controls on information exchange. iTunes and its competitors have shown it is possible to compete with pirate sites by providing a convenient user interface, speed, reliability, quality, and protection against computer viruses.

The Hathi trust and Google scanned books without authorization.
Hathi and Google were careless. Authors and publishers were rigid. Experimentation gave way to litigation.

Some academics want to curtail copyright.
Scholarly publishers like Elsevier have profit margins that exceed 30%. Yet, Turow claims that “For many academics today, their own copyrights hold little financial value because scholarly publishing has grown so unprofitable.”

Academics' research is often funded in part by government, and it is always supported by universities. Universities have always been committed to research openness, and they use published research as means for assessment. This is why academics forego royalties when they publish research. The concept of research openness is changing, and many academics are lobbying for the idea that research should be freely available to all. The idea of Open Access was recently embraced by the White House. Open Access applies only to researchers funded by the government and/or employed by participating universities and research labs. It only covers research papers, not books. It does not apply to independent authors. Open Access does not curtail copyright.

Legal academics like Prof. Lawrence Lessig have argued for stricter limits on traditional copyright and alternative copyrights. Pressured by industry lobbyists, Congress has repeatedly increased the length of copyright. If this trend continues, recent works may never enter into the public domain. Legislation must balance authors' intellectual property rights and everyone's (including authors') freedom to produce derivative works, commentaries, parodies, etc.

Amazon patents a scheme to re-sell used e-books.
This patent is a misguided attempt to monetize the human frailty of carrying familiar concepts from old technology senselessly into the new. It is hardly the stuff that made this forward-looking company formidable.

Libraries expand paper lending into digital lending.
Turow demands more money from libraries for digital lending privileges. He is too modest; he should demand their whole budget.

When a paper-based library acquires a book, it permanently increases the value of its collection. This cumulative effect over many years created the world's great collections. When a community spends resources on a digital-lending library, it rents information from publishers and provides a fleeting service for only as long as the licenses last. When the license ends, the information disappears. There is no cumulative effect. That digital-lending library only adds overhead. It will never own or contribute new information. It is an empty shell.

Digital lending is popular with the public. It gives librarians the opportunity to transition gradually into digital space. It continues the libraries' billion-dollar money stream to publishers. Digital lending have a political constituency, but it does not stand up to rational scrutiny. Like Amazon's scheme to resell used e-books, digital-lending programs are desperate attempts to hang on to something that simulates the status quo.

Lending is the wrong paradigm for the digital age. Instead, libraries should use their budgets to accumulate quality open-access information. They should sponsor qualified authors to produce open-access works of interest to the communities they serve. This would give authors a choice. They could either produce their work commercially behind a pay wall, or they could produce library-funded open-access works.